Last updated: August 2026
These terms govern use of Owens World Air’s internal SMS dispatch system, which allows enrolled staff to send and receive text messages related to freight dispatch operations.
Eligibility
This system is available only to Owens World Air employees and authorized personnel who have been enrolled by an administrator. It is not available to the public and is not a customer service or marketing channel.
How the system works
Enrolled staff may text the designated Owens World Air dispatch number to create or update freight job records, report job completion, and receive automated confirmations. Messages are processed by an internal AI-assisted dispatch system and may be reviewed by Owens World Air staff for accuracy and quality assurance.
Message frequency
Message frequency varies based on operational activity and is not fixed or scheduled — messages are sent and received as needed to support day-to-day dispatch operations.
Message and data rates
Standard message and data rates from the recipient’s mobile carrier may apply. Owens World Air does not charge separately for use of this system.
Opting out
Staff may request removal from the system at any time by notifying their administrator. Once removed, the phone number will no longer be recognized by the system and will receive an automated notice if it attempts to send a message.
Changes
Owens World Air may update these terms or the underlying system at any time as part of ordinary business operations. Continued use of the system after changes constitutes acceptance of the updated terms.
Contact
Questions can be directed to info @ owensair.com.